Items where Subject is "H Social Sciences > HF Commerce > Customer Service"

A

Andrews, Siobhan (2002) Examining Motivation and Stress within a Call Centre Environment. Undergraduate thesis, Dublin, National College of Ireland.

Atkinson, Patrick W. (2004) Improving Customer Service Through the use of Internet Technology. Diploma thesis, Dublin, National College of Ireland.

B

Boylan, Niall (2001) A Case for Personalisation as a Means to Achieving Sustainable Competitive Advantage in the Healthcare Sector. Diploma thesis, Dublin, National College of Ireland.

C

Concannon, Fiona (2008) An evaluation of the use of 'Customer Relationship Management'(CRM) in an Irish subsidiary of a Global pharmaceutical company. Undergraduate thesis, Dublin, National College of Ireland.

F

Finan, Siobhan (2000) Audiotext and Call Centres: A Trio of Management Studies. Undergraduate thesis, Dublin, National College of Ireland.

G

Grainger, Jennifer (2002) A study of Best Practice Customer Service. Undergraduate thesis, Dublin, National College of Ireland.

H

Harvey, Sinead (1999) Call Centres Located in Ireland. A case Study: IBM. Undergraduate thesis, Dublin, National College of Ireland.

O

O'Sullivan, Marie (1999) SuperClub - What is the Point? Undergraduate thesis, Dublin, National College of Ireland.

W

Weissmann, Michael (2002) Electronic Commerce and Customer Relationship Management. Undergraduate thesis, Dublin, National College of Ireland.