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An explorative study into work-related stress among Community Pharmacists in Ireland

Doody, Thomas Michael (2012) An explorative study into work-related stress among Community Pharmacists in Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

The community pharmacy profession in Ireland has undergone dramatic changes in recent years. Research on stress among community pharmacists in Northern Ireland has shown that work-related stress is an important issue. The aim of this study was to explore the level of work-related stress among community pharmacists in Ireland.

A questionnaire was adapted from one used in the Northern Ireland study. The questionnaire was amended, piloted and distributed. Four semi-structured interviews were carried out to allow triangulation of data 73 valid questionnaire responses were returned. Data was analysed using SPSS and content analysis.

Work-related stress was found to exist among the community pharmacists sampled. Interruptions due to phone calls or staff members, uncertainty regarding HSE fees and drug prices, increasing workloads and level of patient responsibility were some of the most stressful aspects of the work environment.

Business management duties appear to cause considerable stress with supervising and superintendent pharmacists experiencing more stress than support pharmacists. Pharmacists working in single pharmacies appear to experience more stress than those in pharmacy groups.

Methodology limitations mean that no inferences can be made regarding the total population of community pharmacists in Ireland however results indicate this phenomenon is worthy of further research.

Item Type: Thesis (Masters)
Subjects: R Medicine > RS Pharmacy and materia medica
H Social Sciences > HF Commerce > Industrial Psychology > Workplace Stress
Divisions: School of Business > Masters of Science in Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 22 May 2013 10:31
Last Modified: 22 May 2013 10:32
URI: http://trap.ncirl.ie/id/eprint/821

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