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Technical Report: Car Parts & Service Management System.

Reid, Stephen (2012) Technical Report: Car Parts & Service Management System. Undergraduate thesis, National College of Ireland.

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Abstract

The main objective of this project is to provide a means for the customers and staff of a car service centre to control the servicing process of vehicles. Customers have the ability to request services, contact the service centre and view information relating to the service centre. Service advisors and parts assistants have the ability to control the servicing process from the time the booking is received until the time that the vehicle is returned to the customer. In addition to the website, customers can make use of an app to request that their car be towed to the garage in the event that it breaks down.

After consultation with managers and employees of a car service centre in Dublin, a need for an improved system for the processing of car services was discovered. The current setup requires the use of a minimum of three software packages. Separately these are capable of locating specific parts on a car, viewing specific information about the car, such as vehicle identification number and registration, and the third piece of software focuses on the creation of WIPs (work in progress). These are where the details about the customer, the car and the service required are stored. The current system is out dated and uses an old style user interface that can be difficult to use and difficult to train people to use.

Given my history with working in the motor trade, it proved an ideal opportunity to construct an application that would improve on the existing infrastructure in a service centre and given the contacts I have gained while working in the motor trade, there is the possibility that the project could be used in a real world situation.

Item Type: Thesis (Undergraduate)
Subjects: Q Science > QA Mathematics > Computer software
T Technology > T Technology (General) > Information Technology > Computer software

T Technology > T Technology (General)
Q Science > QA Mathematics > Computer software > Mobile Phone Applications
T Technology > T Technology (General) > Information Technology > Computer software > Mobile Phone Applications

Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4150 Computer Network Resources > The Internet > World Wide Web > Online Shopping
T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Telecommunications > The Internet > World Wide Web > Online Shopping

Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4150 Computer Network Resources > The Internet > World Wide Web > Websites
T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Telecommunications > The Internet > World Wide Web > Websites
Divisions: School of Computing > Bachelor of Science in Software Systems
Depositing User: Clair McAuley
Date Deposited: 19 Oct 2012 13:06
Last Modified: 19 Oct 2012 13:06
URI: http://trap.ncirl.ie/id/eprint/701

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