King , Paula (2008) A case study to explore whether an increase in employee engagement would provide a solution to the retention issue in the Irish Labour market. Masters thesis, National College of Ireland.
This thesis comprises of an exploration into the concept of employee engagement; its components and drivers within the employment relationship. It examines the literature and secondary research available on the topic, to date, and the potential value which could be derived for both the employee and the organisation from its effective implementation. Engagement could be described as a ‘hot topic ’ in management; but how can we get it?
The study focuses on the apparent changes to the employment relationship and the challenge of employee retention which is believed to exist in the labour market. A primary task for organisations today is to attract the right people but also to provide them with an environment in which to stay and grow. It is believed that the needs of the workforce have evolved. Organisations are discovering financial compensation alone may not be enough to keep the highly skilled and motivated workforce a business needs to excel. Employee engagement is no longer simply a nice thing to do; it can be employed as a strategic element that impacts both retention levels and the bottom line.
This research was compiled in relation to a single case; an Irish Recruitment Agency. Within the study, both qualitative and quantitative data was accumulated and analyzed. The research found employee engagement to be a pivotal element of the modem employment relationship, which, when successfully incorporated into an organisation, can become a significant contributor to high retention levels.
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