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An exploration of the Global Performance Management & Development process at Ernst & Young Ireland.

Harty, Ann (2009) An exploration of the Global Performance Management & Development process at Ernst & Young Ireland. Masters thesis, National College of Ireland.

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Abstract

This research report focuses on how Performance management drives business at Ernst and Young and how the new process is aiding development in areas that need improvement identified primarily through the people survey.

EY advocates an integrated approach to performance management and development. The new Performance Management and Development Process (PMDP) align work contribution, personal and career development, with the firm’s goals.

The professional services area has seen and experienced many changes from 2005 to present. Ernst & Young face many more challenges as they respond to constantly changing business environment. Against this backdrop, the firm is continually examining every aspect of their business and challenging themselves to do better. The People Survey is an important part of that process.

In May 2005, Ernst & Young Ireland first participated in the Global People Survey. Summary of results included some positive messages regarding the firm - its integrity, quality focus, pride and future success. In particular some interesting results and key actions points were identified in terms of the core areas of strategy, managing change and performance management. This will be further analyzed and comparisons drawn in chapter four.

The Global PMDP is a similar process to their original PMP however there is a new focus on feedback, development, the counselor and counselee relationships and engagement with the business strategy.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
K Law > K Law (General) > The Legal Profession
Divisions: School of Business > Postgraduate Diploma of Arts in Human Resource Management
Depositing User: Clair McAuley
Date Deposited: 15 Aug 2012 15:10
Last Modified: 15 Aug 2012 15:10
URI: http://trap.ncirl.ie/id/eprint/664

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