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Exploring a relationship between organisational communication and job satisfaction. A study of internal communication within Irish-owned pharmaceutical contract packaging company.

Korkosz, Magdalena (2011) Exploring a relationship between organisational communication and job satisfaction. A study of internal communication within Irish-owned pharmaceutical contract packaging company. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

There is an imbalance existing between the perceived importance of communication, communication channels, and the actual attention and resources given toward it. Communication is rarely recognised as a required principal competency. Therefore, the paradox exists, because, although, increasing awareness about the importance of communication can be observed in the organisations, the knowledge relating to communication has been rarely translated into practice (Kalla 2005). The most common mistake made by managers is that they often forget that message sent does not equal message received (Hargie & Tourish 2009). Thus, there has been an enormous growth of interest in the field of organisational communication that attracts the academic interest.
This dissertation reviews the literature on communication in a workplace and incorporates theories applied in the field of Business and Cultural Studies alike. The author presents the study of the relationship between organisational communication and job satisfaction in multicultural, Irish-owned pharmaceutical contract packaging company. The research conducted in the production and office departments describes and analyses the similarities and differences between responses given by both groups of employees in terms of perceptions relating to internal communication within the organisation. Additionally, the researcher presents her observations made during the appointment organised in the company, and her own organisational communication related experience gained in the Irish company of similar profile. Therefore, the paper aims at exploring whether the positive relationship between organisational communication and job satisfaction within a given company exists. It also describes the quality of organisational communication in the organisation.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Business Communication > Internal Communication
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: SINEAD CORCORAN
Date Deposited: 08 Nov 2011 15:34
Last Modified: 27 Apr 2012 11:22
URI: http://trap.ncirl.ie/id/eprint/598

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