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An exploration of motivation and pschological contract issues amongst employees and managers within the retail sector in Ireland

Slattery Keogh, Leanne (2011) An exploration of motivation and pschological contract issues amongst employees and managers within the retail sector in Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

The purpose of this dissertation is to explore motivation and psychological contract issues in the retail sector in Ireland. This research is an in-depth case study into the Jervis Street branch of the company, Mothercare Ireland. The data for this study was collected through a series of interviews and the distribution of questionnaires to the employees in the store. The research found that a significant amount of the stores employees consider themselves as having a low - medium level of satisfaction and motivation in their jobs. The majority of these employees admitted they believe that incentive schemes motivate them and influence their performance positively in work. It has been recommended that the organisation adopt plan to help them increase their employees level of motivation and job satisfaction while ensuring they do their best to ensure the company does not breach the psychological contract of their employees. Suggestions for doing so have also been included.

Item Type: Thesis (Masters)
Subjects: B Philosophy. Psychology. Religion > Psychology
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry
Divisions: School of Business > Masters of Science in Management
Depositing User: Tim Lawless
Date Deposited: 22 Oct 2011 14:57
Last Modified: 28 Apr 2012 15:11
URI: http://trap.ncirl.ie/id/eprint/581

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