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Does e-learning deliver better results than traditional classroom training?

Whelan, Catherine (2010) Does e-learning deliver better results than traditional classroom training? Masters thesis, Dublin, National College of Ireland.

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Abstract

This research was undertaken to inform an e-learning strategy being implemented in a large financial services organisation. The organisation used traditional teaching methods and was about to implement an e-learning strategy. The author of this document was charged with implementing the e-learning infrastructure and methodology for the business. To understand the contribution of e-learning the research conducted in this document was undertaken. The
research focussed on examining the question 'Does e-learning deliver better results than traditional classroom training?' To establish the facts a short training programme was delivered in (a) traditional classroom style (b) through a blended learning approach and (c) through independent e-learning so that the methods could be compared and contrasted in terms of performance both from a participant and organisational perspective. Employees were invited to volunteer to participate in the study. As the organisation has 40 branch outlets it was decided to divide participants into three groups of 12. One group undertook traditional classroom training. A second group undertook a classroom event combined with e-learning event in head office. A third group undertook took the e-learning course independently at their branch office or at location of their choice. Performance outcomes were assessed on two levels. The first level was participant satisfaction. The second level was the results achieved through an assessment. The blended learning approach yielded higher levels of participant satisfaction and indeed higher levels of performance through the assessment conducted than traditional classroom training alone or through the independent e-learning approach. These conclusions have been taken on board by the business and incorporated into the learning and development strategy.

Item Type: Thesis (Masters)
Subjects: L Education > LC Special aspects / Types of education > E-Learning
H Social Sciences > HG Finance > Financial Services
L Education > LC Special aspects / Types of education > Blended Learning
Divisions: School of Computing > Master of Science in Learning Technologies
Depositing User: SINEAD CORCORAN
Date Deposited: 05 Feb 2011 12:38
Last Modified: 19 Jan 2015 10:37
URI: http://trap.ncirl.ie/id/eprint/475

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