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A study of the importance of establishing a relationship between emotional intelligence and dementia care for the provision of person-centred care by home care workers in the non-for-profit sector

Rooney, Deborah (2019) A study of the importance of establishing a relationship between emotional intelligence and dementia care for the provision of person-centred care by home care workers in the non-for-profit sector. Masters thesis, Dublin, National College of Ireland.

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Abstract

Three interventions were applied to this research 1) The delivery of Ireland’s National Dementia Offices dementia training “Understanding Dementia for Homecare Workers” to 52 home care workers (HCW’s) and 6 members of Company A’s community management team (CMT), 2) The completion of three questionnaires regarding dementia, emotional intelligence (EI) and training delivery; and 3) The facilitation of two focus groups. Group one consisted of 7 HCW’s while group two consisted of 6 members of the CMT and their service manager.

An extensive literature review indicated that despite a suspected 55,000 people currently living with dementia in Ireland, there is a vast educational deficit in dementia care. The lack of dementia knowledge and skill-sets to deliver person-centred care is of public concern and national priority. There is a recognition for change readily reported by government bodies however, minimal evidence is available to suggest where changes had been made or when the implementations for change will commence.

The research methodology undertaken is underpinned by a mixed methods approach, conducted in a systematic sequence and order.

The study highlights the need for dementia training that moves beyond traditional didactic models of training, to training that captivates the importance of EI. Current training deficits and the restraints of homecare tender specifications, do not incorporate the psychological needs of a person living with dementia.

Further research is required to capture what impact adequately trained HCW’s have on people living with dementia, if such training develops the EI of HCW’s and how best to address the lack of specialisation and flexibility in the provision of dementia care.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > Non Profit Organisations. Voluntary Sector. > Carers
B Philosophy. Psychology. Religion > Psychology > Emotional Intelligence
H Social Sciences > HD Industries. Land use. Labor > Non Profit Organisations. Voluntary Sector.
Divisions: School of Business > Master of Science in Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 22 Oct 2019 16:33
Last Modified: 22 Oct 2019 16:33
URI: http://trap.ncirl.ie/id/eprint/4013

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