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What are functions of the Project Management Office (PMO) in the Irish public sector, their level of maturity, and how do they contribute to organisational value?

Ferreira, Reon (2019) What are functions of the Project Management Office (PMO) in the Irish public sector, their level of maturity, and how do they contribute to organisational value? Masters thesis, Dublin, National College of Ireland.

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Abstract

This paper examines the Project Management Office (PMO) in Irish public sector bodies to better understand the common functions it provides, the level of overall maturity capability to support project and programme management, and its contribution to organisational value, and ultimately the taxpayer. Strengthening project and programme management are critical to the Irish Government to achieve its priorities, managing public finances, and delivering public services. Public project management faces significant challenges due to political, environmental, administrative, and stakeholder influences. The Project Management Office (PMO) plays an important role as it helps to manage these complexities through various functions, and contributes to organisational maturity development. Yet, very little is known about Irish public PMOs. The author designed a conceptual model based on academic and industry research that allowed for the extraction of empirical data from ten public sector bodies by means of three questionnaires. The findings suggest that PMOs in the Irish public sector has a low intermediate level of maturity. A low intermediate maturity level implies crucial functions are not provided, or at a very low level of sophistication. This finding suggests the organisational value is not optimised, and presents many opportunities to improve efficiency and effectiveness. The contribution of the research is that it provides a conceptual model and approach for evaluation of overall public sector PMO maturity evaluation that can be applied to other countries. Also, it provides a baseline value for the Irish public sector to track progress in terms of maturity development, and potentially support future comparative research with other countries.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Organisational Behaviour
J Political Science > JS Local government Municipal government > Public Sector
Divisions: School of Business > Master of Business Administration
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 17 Oct 2019 12:42
Last Modified: 17 Oct 2019 12:42
URI: http://trap.ncirl.ie/id/eprint/3962

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