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The Relationship between Employee Development and Line Manager Support/Interaction with Employee Engagement. An investigation into employees in the Retail Sector in Ireland

Connaughton, Ciara (2019) The Relationship between Employee Development and Line Manager Support/Interaction with Employee Engagement. An investigation into employees in the Retail Sector in Ireland. Masters thesis, Dublin, National College of Ireland.

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Abstract

Employee engagement has become a large concern for employers. If employees are engaged there is less chance of problems arising within the workplace, it can increase organisational commitment, job satisfaction and retention. This study determines that development opportunities and line manager support/interaction has a positive impact on employee engagement in the Irish retail sector.

Quantitative research was undertaken for this study, a survey was distributed among employees in the retail industry. Three stores under the same retailer were chosen to take part in the study. 108 employees worked as associates in these stores and were invited to take part in the survey, the researcher received 83 complete responses. The survey that was used in this research was developed by Professor Alan Saks (2006) which was discovered through a previous dissertation that was submitted to the National College of Ireland (NCI). The data gathered from the survey was inputted into The Statistical Package for the Social Sciences (SPSS) where tests relevant to the hypothesis were ran.

The results gathered show both development opportunities and line manager support/interaction has a positive impact on employee engagement levels.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 16 Oct 2019 17:19
Last Modified: 16 Oct 2019 17:21
URI: http://trap.ncirl.ie/id/eprint/3940

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