Evaluation of ICT within the Voluntary Sector.

McKeon, Patricia and Fitzpatrick, John (2002) Evaluation of ICT within the Voluntary Sector. Diploma thesis, Dublin, National College of Ireland.

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The following study examines the usage of Information Communications Technologies (ICT) by those organisations in the Irish voluntary sector. While the study primarily focuses on Ireland it is not exclusive and there has been examination of other voluntary sectors namely The United States of America and The United Kingdom both have provided good examples for adopting ICT into the Irish voluntary sector.
While the commercial sector has recognised the potential benefits associated with using ICT, however this has not been the case in the voluntary sector. This forms the basis of the main area of research in that we will try to identify the reasons for this divergence.
We initially discussed the background to ICT in general and how it has operated so far within the voluntary sector. This highlights the historical levels of usage of ICT within the sector. We then went on to carry out a literature review that provides us with further such details. By reviewing previous reports compiled on this area, we were able to gain a valuable insight into the possible reasons for the divergence between the commercial and voluntary sector. From this we were able to identify some of the problems that exist within the sector, mainly lack of support, money and training. Based on these findings, we were able to create a brief questionnaire that would be sent to a sample set of the voluntary organisations in operation at present. This questionnaire was designed to incorporate the suggested problems identified above. We collected and compiled our data and conducted analysis on the findings, which were compared against previous findings in our review. The results showed that despite the relatively small sample that was selected, the results were in line with previous analysis. The problems of lack of money, support and training were again coming through. To address these problems a number of solutions were put forward, ranging from government support to the formation of an Umbrella group. The solutions proposed show how to get around the main problems, in particular lack of funding. Finally we then identified the work being conducted at present in this sector and where possibly it may lead.

Item Type: Thesis (Diploma)
Subjects: Q Science > QA Mathematics > Electronic computers. Computer science
T Technology > T Technology (General) > Information Technology > Electronic computers. Computer science

H Social Sciences > HD Industries. Land use. Labor > Non Profit Organisations. Voluntary Sector.
T Technology > T Technology (General) > Information Technology
Divisions: School of Computing > Graduate Diploma in Electronic Commerce
Depositing User: SINEAD CORCORAN
Date Deposited: 06 Aug 2010 14:14
Last Modified: 27 Apr 2012 10:38

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