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Corporate Portals & Knowledge Management Connection.

Catunda, Monica and Storm, Susanne (2001) Corporate Portals & Knowledge Management Connection. Diploma thesis, Dublin, National College of Ireland.

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Abstract

Along with technology developments and continuously increasing competitiveness in the marketplace comes a new focus on knowledge within the IT industry. The management of knowledge sharing, knowledge retention and knowledge application within organizations has become key to success in the marketplace.

The resources employees need to fulfill their jobs are enormous and the scope is growing every day. There are endless applications, groupware, corporate news, Internet content and more. As a result of this information chaos, organisations are now seeking more efficient and effective ways of managing information and knowledge by expanding on existing information sharing and e-commerce strategies and solutions.

Workplace technology, commonly referred to as corporate portals, is one of the latest strategy designs for improving knowledge sharing, monitoring and analysis of the organisational performance. Developers and analysts claim that workplace technology and tools can increase business value and help an organisation manage change.

The whole idea behind corporate portals is to let users access a wealth of information, from structured to unstructured data and internal to external resources that they need to do their work. Employees and business partners can go to one page to get personalized, targeted information, rather than searching all over the Internet and through the company's various databases.

The promise offered by the corporate portal to capture and share knowledge is very alluring, especially for the knowledge-based enterprise suffocating under the chaotic overabundance of all types of information. Koulopoulos (1999), President of Delphi Group concludes, "The role of corporate portals is not simply to help individuals make sense of the volume of information at hand. More important, portals help users cope with the breakdown in our ability to maintain the underlying connections between information sources -the basis of knowledge and knowledge sharing".

Item Type: Thesis (Diploma)
Subjects: H Social Sciences > HF Commerce > Telecommunications in Business
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Knowledge Management
T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Telecommunications > Intranet
T Technology > T Technology (General) > Information Technology
H Social Sciences > HF Commerce > Electronic Commerce
Divisions: School of Computing > Graduate Diploma in Electronic Commerce
Depositing User: SINEAD CORCORAN
Date Deposited: 29 Jul 2010 15:15
Last Modified: 20 Aug 2014 08:59
URI: http://trap.ncirl.ie/id/eprint/356

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