TRAP@NCI

NowBot - Artificially Intelligent Chatbot: Technical Report

Staunton, Ciaran (2018) NowBot - Artificially Intelligent Chatbot: Technical Report. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

The problem I am aiming to address with my 4th year project is information overload that business owners and individuals experience when trying to find out how to get online and the process involved with it. Also, time wasting that web designers experience daily from clients who are interested in websites and all ask the same questions, how do you go about getting online? I know this as I run a digital agency providing clients with websites so have experienced this first hand. The solution which will solve this is a Chatbot Application. My chatbot application will be called the “NowBot”. I picked this name because it is current technology providing current information for the now so I feel this name reflects the bots function well. The NowBot will provide instant responses to users helping them get there business online, checking domain availability and showing website, logo and SEO packages. The chat bot will show users possible purchases which they can make , and assist them with any queries they may have. I am building this chatbot using Microsoft Bot Frameworks, this is a modern platform for building chatbots, and really the industry standard. I have never used this framework before or had any experience building chatbots so I realise it will be very challenging but I feel I can overcome this as I am determined to do a good project. The functionality of instant messaging to the user is how I aim to try tackle the problem of the information overload for clients. It will be an interactive information experience for the user who can use it as a one stop shop to finding solutions for their website development. With this considered I feel the commercial potential of this chatbot is excellent as is being built based on the customer’s needs. I want this chatbot to act as customer service agent, answering all the queries which a potential customer may have. I also want to impress them with the chatbot and try turn the users into customers.

Item Type: Thesis (Undergraduate)
Subjects: Q Science > QA Mathematics > Electronic computers. Computer science
T Technology > T Technology (General) > Information Technology > Electronic computers. Computer science

Q Science > QA Mathematics > Computer software
T Technology > T Technology (General) > Information Technology > Computer software

Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4150 Computer Network Resources > The Internet > World Wide Web > Websites
T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Telecommunications > The Internet > World Wide Web > Websites
Divisions: School of Computing > Bachelor of Science (Honours) in Computing
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 08 Nov 2018 13:53
Last Modified: 08 Nov 2018 13:53
URI: http://trap.ncirl.ie/id/eprint/3491

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