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Organisational Learning in Project Based Organisation Case of Lessons Learned Initiative

Zepa, Lolita (2017) Organisational Learning in Project Based Organisation Case of Lessons Learned Initiative. Masters thesis, Dublin, National College of Ireland.

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Abstract

The research examines organisational learning (OL) and knowledge management (KM) literature about public and private sector project based companies’ learning from construction projects through new knowledge generation. Research explores “Company X’s” aim for continuous improvement through lessons learned initiative’s implementation. “Company X’s” initiative consists of two processes, lessons learned collection (LLCP) and lessons learned application. The research examines the LLCP through a cultural and structural perspective. The research value is in its contribution towards better understanding of the organisational learning in public sector project based companies in Ireland, given that the majority of scholars examine private sector companies refer with location in Asia, the United Kingdom and the US (Rashman, Whithers and Harley, 2009).

The research uses a qualitative research method, employing a holistic, single design, case study. Two data collection methods are used to increase the research construct validity (Yin, 2014) i.e. documentation and face-to face interviews that are semi-structured and non-standardised.

The research results indicate, that “Company X” learned through the use of the organisational learning values, which are embedded in its culture. The matrix structure of “Company X” is a barrier to learning from projects due to dual reporting. The LLCP atmosphere is improved due to the neutral facilitator involvement. Further improvement is needed to enhance the LLCP storing and sharing activities.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Knowledge Management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Organisational Behaviour > Organisational Culture
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Organisational Behaviour > Organisational Learning
Divisions: School of Business > Master of Science in Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 22 Nov 2017 15:23
Last Modified: 22 Nov 2017 15:23
URI: http://trap.ncirl.ie/id/eprint/2904

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