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An Investigation into the Drivers of Employee Engagement and its Impact on Business Outcomes

Kane, Katrina (2017) An Investigation into the Drivers of Employee Engagement and its Impact on Business Outcomes. Masters thesis, Dublin, National College of Ireland.

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Abstract

This research seeks to investigate what factors drive employee engagement levels in organisations. The paper also seeks to explore what impact employee engagement has on business outcomes. A cross-sectional study was conducted for this research and responses were gathered using non-probability sampling. The survey for researching the drivers and outcomes of employee engagement that was used for this study was sourced from a paper by Alan Saks (2006).

Statistical analysis was carried out on the collected survey data. Multiple linear regression tests were conducted. A number of significant findings were made. In relation to the drivers of employee engagement, job characteristics predicted job engagement. In terms of the outcomes of engagement, a number of important findings were discovered. Organisation engagement was found to be a significant predictor of job satisfaction, organisational commitment, intention to leave the organisation and organisational citizenship behaviour (directed towards the organisation). This study has also produced a set of recommendations based on the research findings. These could be implemented by organisations in order to increase employee engagement levels.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 15 Nov 2017 10:18
Last Modified: 15 Nov 2017 10:18
URI: http://trap.ncirl.ie/id/eprint/2838

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