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The impact that working from home has on the overall motivation and performance levels of employees working within a banking organisation

Ward, Hannah (2017) The impact that working from home has on the overall motivation and performance levels of employees working within a banking organisation. Masters thesis, Dublin, National College of Ireland.

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Abstract

This study is based on working from home and the aim is to assess the impact that working from home has on motivation and performance levels of employees working within a banking organisation. Previous research around this topic has focused on how working from home is an extremely positive way of working and this has been possible due to newer technologies being readily available. The aim of this study was to look in depth at the experiences employees had whilst working from home and how each individual felt their motivation and performance levels were affected.

A qualitative research approach was taken as part of this study which was carried out through the use of semi-structured interviews. This approach was taken in order to gather employees opinions and experiences to see whether any trends emerged in relation to their motivation and performance levels whilst working from home. The use of semi-structured interviews allowed the researcher to record the interviews with the use of a Dictaphone, all of the interviews were transcribed and coded in order for the researcher to analyse them using a thematic approach.

Conclusions were drawn, outlining that working from home does higher motivation and performance levels of employees. Although there were mixed opinions presented as to whether employee performance levels were higher whilst working from home employees commented on how their performance levels would be affected negatively if working from home was removed. Overall it was clear to see the high levels of positivity surrounding working from home and how this impacts positively on employee motivation and performance levels, which can have positive effects on employee well-being, employee work life balance and also job satisfaction. In addition to this if employees are more motivated and performing to a higher standard then this is likely to also have a positive effect on the organisation in terms of retaining staff and achieving more from their employees.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 14 Nov 2017 15:45
Last Modified: 14 Nov 2017 15:45
URI: http://trap.ncirl.ie/id/eprint/2827

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