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An investigation into talent management in the Irish retail sector

Dempsey, Mandy (2017) An investigation into talent management in the Irish retail sector. Masters thesis, Dublin, National College of Ireland.

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Abstract

The aim of this study was to look look at Talent Management in the context of the Irish retail sector and investigate through the use of surveys an employee’s perceptions of talent management in their workplace. The primary objective of the study was to look at talent management in relation to employee engagement and employee turnover within the Irish retail sector. In order to investigate this the researcher firstly looked at the literature around talent management and how it can relate to employee engagement and employee turnover. The various perspectives and studies carried out on Talent management were then outlined for a practical perspective as well as a theoretical perspective.

After reviewing the literature, a study was then carried out using a deductive approach to answer the research questions. The study adopted a quantitative method with a survey strategy. Surveys were distributed to sales assistants in the retail sector online, with 103 participants taking part. The data from these surveys was used to measure the participant’s perceptions on talent management and its affects on their level of engagement and their turnover intent.

These results were then compared and contrasted to reveal any correlations. The study revealed significant and positive relationships between variables, showing a positive relationship with talent management and engagement as well as talent management and turnover intent. The findings also clearly showed a presence of talent management in the retail sector but highlighted the need for more research to be done on this in practice.

Based on these findings recommendations were then suggested for further research to be done on this topic in order to further progress in the area of talent management in the retail sector within Ireland.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Staff Turnover
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Talent Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 14 Nov 2017 15:33
Last Modified: 14 Nov 2017 15:33
URI: http://trap.ncirl.ie/id/eprint/2826

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