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Design thinking as a strategy in employee engagement in Irish private security sector

Swamy, Prabhu (2017) Design thinking as a strategy in employee engagement in Irish private security sector. Masters thesis, Dublin, National College of Ireland.

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Abstract

The research thesis was undertaken to Investigate and examine the role of strategy and its influence on employee engagement in Irish private security sector. The author was eager to Interview Security officers at various levels with wide rage of services in the private security sector to understand if there are any correlations between their drivers of engagement and those discussed in the academic literature. In this pursuit, the researcher Interviewed and engaged with security officers from different organizations and across the hierarchy to gain accurate and rich data about employee engagement. The researcher used sample size of six and found that all the six employees were engaged in the organization.

Furthermore, this research study explores how employees are benefited from the implementation Human capital strategies how internal and external factors impact on their engagement. This was important because often the employees in private security sector are deployed in different work location and how work location would impact their engagement levels is discussed in the findings chapter of the dissertation.

The study also reveals that an effective and successful implementation of Human Capital strategies is positively correlated to the level of engagement in the sector, and lack of training and trust emerge as the main factors that have a negative impact on the workforce this has been discussed in the dissertation.

This dissertation recommends that organization should develop new systems and strategies which creates employees a platform to share their feedback and improve their engagement level.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 14 Nov 2017 11:07
Last Modified: 14 Nov 2017 11:07
URI: http://trap.ncirl.ie/id/eprint/2813

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