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An exploration to study the perception of the Generation Y in the services sector on the importance of Learning & Development on their career growth

Choraria, Chhaya (2017) An exploration to study the perception of the Generation Y in the services sector on the importance of Learning & Development on their career growth. Masters thesis, Dublin, National College of Ireland.

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Abstract

This research is a humble effort to explore the perception of Generation Y who are the future of the workforce on the importance of Learning & Development on their career growth. This research also studies various sub-objectives such as the essence of the term career, career pathing of the Gen Y, employer’s and the employee’s role in the employee’s career growth and the role L&D plays. Semi-structured interviews as a part of Qualitative method was adopted to gather rich data and have a deeper understanding of the topic while letting the respondents provide their opinions freely. Further, a thematic analysis was followed to let existing and new themes emerge from the data. The respondents chosen for the study were Generation Y working full time in the services sector in the city of Dublin and this was done in order to gather niche data relevant to one sector. However, the sample was not random and the responses were low.

Following the analysis, it emerged that learning and development has an important role to play in the career growth of the Gen Y. It was found that learning and development enables the employees to holistically develop both professionally and personally and greatly help them advance in their career. Apart from these some new themes emerged as well, leading to greater insights into the subject.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Service Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Training and Development
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 13 Nov 2017 16:10
Last Modified: 13 Nov 2017 16:10
URI: http://trap.ncirl.ie/id/eprint/2807

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