Rogan, Gwen (2008) Psychological Contract Inside the Minds of the High Fliers. Undergraduate thesis, Dublin, National College of Ireland.
PDF (Bachelor of Arts)
Download (1MB) | Preview
This study examines the status of the psychological contract of CityJet Pilots. As the airline industry enters an uncertain future, it is imperative that we retain the pilots we currently employ. Pilots were invited to partake in a survey, which sought to identify the degree of importance employees placed on various aspects of the psychological contract and measure the degree to which the organisation was fulfilling these obligations.
Findings suggest that employees are now placing increasing emphasis on the socioemotional aspects of their psychological contract, such as trust and respect & open and honest communication.
Organisational implications and suggestions for improvement are identified in this study, including the introduction of a flexible work roster, addressing annual leave concerns and improving our communication skills.
|Item Type:||Thesis (Undergraduate)|
|Subjects:||H Social Sciences > HF Commerce > Industrial Psychology
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Aviation Industry
B Philosophy. Psychology. Religion > Psychology > Organisational Psychology
|Divisions:||School of Business > BA (Honours) in Human Resource Management|
|Depositing User:||Tim Lawless|
|Date Deposited:||03 Jun 2010 10:03|
|Last Modified:||15 Jan 2015 07:41|
Actions (login required)