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To evaluate the performance management practice in an infrastructure engineering company against best practice

Rainsford, Marie (2016) To evaluate the performance management practice in an infrastructure engineering company against best practice. Masters thesis, Dublin, National College of Ireland.

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Abstract

The intention of this research was to investigate how effective the performance management system in an infrastructure engineering company was versus best practice. A lot of previous research has focused on the organisations view of the system, rather than the employee’s perspective so the authors aim was to research performance management from the employee’s perspective, rather than the organisations. In today’s global environment, where competitiveness is intensifying an organisation requires an effective way to monitor and improve the performance of its people. HR Strategy, particularly performance management, has been identified as an imperative element in improving performance by focusing on a company’s most important asset, its people.

The aim of this research was to explore the experiences and perceptions of the employees in the company regarding the performance management system in place. To achieve this objective a survey was developed, with questions derived from best practice approaches to performance management as outlined in the literature. This survey was utilised to gather data from the participating employees. The data was then analysed to identify key themes in relation to how effective the employees believed the performance management system to be. This research has highlighted the importance of having an effective performance management system in place as a tool to monitor and increase the performance of employees. It has also identified how ineffective systems can hinder performance, and the gaps that exists in the company researched versus best practice.

By way of a quantitative research approach, the author has documented the perceptions and experiences of the employees in the company, and used the data revealed to create findings, conclusions, recommendations and suggestions for further research on features important to create a successful performance management system, and how employees perceive such systems.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 03 Nov 2016 17:10
Last Modified: 03 Nov 2016 17:10
URI: http://trap.ncirl.ie/id/eprint/2318

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