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Investigating the extent to which on the job training influences job satisfaction and examining other contributory Factors in the Irish retail sector

Chime, Emilia (2016) Investigating the extent to which on the job training influences job satisfaction and examining other contributory Factors in the Irish retail sector. Masters thesis, Dublin, National College of Ireland.

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Abstract

This study investigates the extent to which on-the-job training influences job satisfaction within the Irish retail sector. Training is a tactical approach to improving individual's deficiencies and enhances work effectiveness. Data was generated through questionnaires and analysed by exploring relationships between variables using Pearson correlation and testing differences between variables using Mann -Whitney U Test and Krutch-Wallis test as depending on the need. The study reveals a strong negative relationship between on the job training and job satisfaction signified by negative correlation (-.73). Organisational culture and communication revealed the strong positive association of (+ .75) and (+.76) respectively with satisfaction. This suggests that although some literature argues that on the job training is associated with job satisfaction, there may be other factors contributing to the satisfaction that employees' exhibit which may not really be as a result of the training they got. The study shows no significant difference between males and female's satisfaction in relation to training. The study used a quantitative and cross-sectional method. Probability and random sampling approach were used. 100 participants took part in the study by completing the questionnaire but only 98 fill the age section and of which 51 were male and 47 were females with mean age 24.42 and standard deviation of 1.83. The main findings are; (a) on the job training is not has a negative association with job satisfaction and hence may not be behind the satisfaction employees exhibit in their work. (b)Good organisational culture impacts employees positively (c) Effective communication flow contributes positively to employee's level of job satisfaction. (d) The longer an employee work in a particular organisation the less satisfied they become. (e)There is a significant difference in departmental group's satisfaction with on the job training. Therefore, the effectiveness of on the job training lies in how much organisations attend to other important factors than investing only in on the job training and ignoring other contributory factors. Employers should invest more in human capital because employees are assets toward organisational growth.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Quality of Work Life / Job Satisfaction
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Retail Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Training and Development
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 02 Nov 2016 13:19
Last Modified: 02 Nov 2016 13:19
URI: http://trap.ncirl.ie/id/eprint/2298

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