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VOiP for "dummies": a research on voip's new features and future applications for commercial purpose

Zappia, Gianmichele (2007) VOiP for "dummies": a research on voip's new features and future applications for commercial purpose. Diploma thesis, Dublin, National College of Ireland.

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Abstract

Voip technology is no longer a "niche" technology used by college "geeks" and IT lovers to make free phone calls between PC's. It has gradually become a mainstream tool, mainly due to the large availability on the lnternet of free
software to establish a direct and immediate "server'-''client'' connection.

Very common software just like Skipe are at the moment very popular not only in a "private" environment but also for commercial and business purpose.

Many large firms use Voip technology for internal communication purpose, during broadcast meetings and videoconferences specifically for cost saving and time saving reasons. On the other hand successful firms, such as Google and Ebay, are now taking advantage of the wide range of features offered by Voip applications for their existing business models: this commercial potential is still to be discovered and investigated.

Therefore the purpose of this research is not only to offer a general view of how this infrastructure works and how it is effecting our private lives as consumers, but mainly to try to understand how Voip can and will generate revenue in a business environment. So to say its “commercial potential”.

Item Type: Thesis (Diploma)
Subjects: Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4150 Computer Network Resources > The Internet > Voice Over Internet Protocol
T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Telecommunications > The Internet > Voice Over Internet Protocol
Divisions: School of Computing > Higher Diploma in Business in eBusiness
Depositing User: Tim Lawless
Date Deposited: 02 Jun 2010 16:14
Last Modified: 15 Jan 2015 13:26
URI: http://trap.ncirl.ie/id/eprint/229

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