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The Performance Management and Development System: An assessment of the training and support received by managers responsible for implementing the process within the Irish Public Sector

Moloney, Aoife (2016) The Performance Management and Development System: An assessment of the training and support received by managers responsible for implementing the process within the Irish Public Sector. Masters thesis, Dublin, National College of Ireland.

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Abstract

This study explores the training and support received by managers responsible for implementing the Performance Management and Development System within the Irish Public Sector. Previous research has identified a correlation between the implementation methods of managers and the success of performance management systems. This study seeks to address a neglected area of research by assessing whether public sector managers in Ireland have been equipped through training and support to effectively implement the PMDS process and to identify if there is any correlation between the implementation methods of managers and the reported inability of the PMDS to operate as an effective performance management tool within the Irish Public Sector.

In order to address the aims and objectives of this study, a qualitative research approach was applied in the form of ten semi-structured interviews conducted with managers responsible for the implementation of the PMDS process within the public sector. Snowball sampling was used to identify participants across five various public sector Departments/Agencies.

Findings revealed that there is a large amount of discrepancy between the levels of formal training
among participants, the use of documented PMDS policies and procedures is not promoted and there is insufficient informal support for managers. This study has found significant evidence that Irish public sector managers are failing to implement PMDS consistently and effectively. The findings heavily support a link between the reported inability of PMDS to act as an effective performance management tool and the poor implementation methods of managers. This study presents a strong case for the
provision of training and support in order to equip public sector managers with the necessary tools to facilitate the success of the PMDS.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
J Political Science > JS Local government Municipal government > Public Sector
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Training and Development
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 02 Nov 2016 10:26
Last Modified: 02 Nov 2016 10:26
URI: http://trap.ncirl.ie/id/eprint/2284

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