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An Investigation into the Use of Competency Frameworks for Recruitment and Selection in a Financial Services Organisation in Dublin

Connor, Anne Marie (2016) An Investigation into the Use of Competency Frameworks for Recruitment and Selection in a Financial Services Organisation in Dublin. Masters thesis, Dublin, National College of Ireland.

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Abstract

"The secret of my success is that we have gone to exceptional lengths to hire the best people in the world." – Steve Jobs, Co-founder of Apple Inc.

The overall purpose of this dissertation is to establish why a prominent financial services Organisation in Dublin uses a competency framework to support their recruitment and selection agenda. The Organisation has significant recruitment and operational targets for the next number of years. It is of fundamental importance that the framework continues to facilitate the hiring of the most efficient and effective employees to enable the Organisation to reach its goals and objectives. This has prompted the researcher to re-visit the competency debate, a debate that has somewhat been neglected in recent years, to assess recent published works in academia and practice around competencies and competency models.

The Literature Review provides a comprehensive examination of literature on competencies and competency frameworks with focus on most recent works. The research uses a qualitative approach for data collection and examines interview responses from the HR function, as key managers of the model and the Finance area, as a sample of business respondents, within the Organisation.

The findings herein establish that, despite a lack of recent academic research in this area, competencies and competency based frameworks are still very much utilised for recruitment and selection in Organisations. Such frameworks continue to provide a consistent means to assess talent.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HG Finance > Financial Services
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Recruitment
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 02 Nov 2016 10:22
Last Modified: 02 Nov 2016 10:22
URI: http://trap.ncirl.ie/id/eprint/2283

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