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Spice of Life or Kiss of Death - Work Related Stress

Dunleavy Larkin, Geraldine (2004) Spice of Life or Kiss of Death - Work Related Stress. Masters thesis, Dublin, National College of Ireland.

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Abstract

This thesis examines the significant problems that have recently emerged at Mahon Farrelly & Associates with respect to long-term illness and reports of work-related stress. There has been a growing recognition that the experience of stress at work has undesirable consequences for the health of employees and their organisations.

There is an increasing consensus around defining work-related stress in terms of the "interactions" between employees and their exposure to a hazardous work environment. Stress is experienced when the demands of work factors exceed the ability to cope with or control the situation. Defining stress in this way focuses attention on the work-related causes and the control measures required.

Work-related stress results from the interaction of the individual and the working environment. (Person-Environment Fit) This reports focuses on the work environment,
and covers its effects both on the individual worker and the organisation.

The problem of work-related stress in general lies with the design and management of work organisation. In addition, today's fast and unprecedented change in the world of work and its organisation is intensifying the problem of stress. The experience of change itself, especially where individuals experience lack of control or involvement and uncertainty, can cause stress. Employees in jobs perceived to have both low decision latitude and high job demands are particularly likely to report poor health, low satisfaction and high levels of stress.

This report reviews the nature of stress, its causes, the extent of the problem at Mahon, Farrelly & Associates that was highlighted by conducting a series of semi-structured
interviews and sending out a questionnaire called “Check Your Stress Levels”. This was conducted in order to investigate stress-inducing work-place practices, which account for absenteeism; examine ways of reducing workplace stressors and make recommendations for the management of work-related stress.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > Industrial Psychology > Workplace Stress
H Social Sciences > HF Commerce > Personnel Management
Divisions: School of Business > Master of Arts in Strategic Human Resource Management
Depositing User: Tim Lawless
Date Deposited: 02 Jun 2010 12:30
Last Modified: 22 Sep 2014 08:11
URI: http://trap.ncirl.ie/id/eprint/224

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