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An exploratory case study into the determinants of sickness presenteeism among youth workers and support office staff within a non-profit organisation

Treanor, Rachel (2015) An exploratory case study into the determinants of sickness presenteeism among youth workers and support office staff within a non-profit organisation. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

The purpose of this dissertation is to try to gain a better understanding of the determinants that promote sickness presenteeism behaviour in a non-profit organisation (NPO) and to establish if differences exist between the determinants identified between youth workers and support office staff.

Sickness presenteeism is a phenomenon where employees come to work when they are ill resulting in a loss of productivity. The literature review revealed that reasons employees engage in this sort of behaviour typically falls into two categories of factors – work-related factors and personal factors.

A local knowledge case study was conducted whereby the researcher collected and analysed primary data from six semi-structured interviews with staff of the NPO and one unstructured interview with the HR Manager. Secondary data was also collected and analysed through existing documents and procedures within the organisation. The research approach was interpretative as the researcher was interested in eliciting the perceptions and understanding of the employees taking part in the interviews.

The analysis of all of the data produced results that were dominated by four main themes. The first three encouraged sickness presenteeism behaviour which were job demands; the working environment; and attitudes towards work and commitment. These results were similar to extant research. However, the final theme, which was based around policies and procedures, differed from the literature in terms of how they influence the staff’s behaviour.

By understanding these determinants within the context of the organisation under investigation, it is hoped that the NPO will have the necessary information to adopt a more holistic approach to attendance, policies and procedures and overall wellbeing of its staff.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Absence Management
H Social Sciences > HD Industries. Land use. Labor > Non Profit Organisations. Voluntary Sector.
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 13 Oct 2015 15:04
Last Modified: 13 Oct 2015 15:04
URI: http://trap.ncirl.ie/id/eprint/2080

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