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An investigation into the reasons cited by low cost airline cabin crew for resigning within the first year of service

Doyle Woods, Pamela (2015) An investigation into the reasons cited by low cost airline cabin crew for resigning within the first year of service. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

The objective of this dissertation is to investigate the reasons cited by low cost cabin crew employees for resigning within the first year of service and to analyse existing literature and findings from previous studies relating to reasons why employees resign in general. The researcher aims to establish if there are differences or similarities between previous studies and the results from this study.

This study analyses the reasons cited on over 900 resignation forms collected over a period of 12 years, quantitative statistical analysis has been carried out and tests of proportions applied. The researcher intends to add to the existing research and to analyse whether gender, age or working in airport bases with higher living costs contributes to reasons cited.

The research findings indicate that while there are significant similarities between the reasons cited by cabin crew and the reasons identified in previous studies some significantly different reasons were also identified. A number of tests of proportions were carried out to further research in relation to gender, age and the location where the cabin crew employees were stationed in order to check if there were any significantly different reasons cited with regard to these factors.

The findings of this research indicate that there were significantly different reasons cited by males and females in the study and differences exist in relation to age. Unmet expectations were also a factor contributing to reasons for resignation within the first year of service along with some other unique contributing factors.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Aviation Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Employee Retention
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 13 Oct 2015 14:17
Last Modified: 13 Oct 2015 14:21
URI: http://trap.ncirl.ie/id/eprint/2075

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