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A study of the effectiveness of the competency-based training and development in Bank of Ireland finance.

Maher, Elaine (1999) A study of the effectiveness of the competency-based training and development in Bank of Ireland finance. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

Approaching a new millennium, organisational needs are changing on a continuous basis. In today's business environment, several organisations are opting for the implementation of a competency-based Training and Develeopment framework. Bank of Ireland Finance (BIF) is no exception and has devised and set in place its own competency model. It has done this to ensure that it will remain competitive. This dissertation analyses the extent of the effectiveness of the BIF competency model.
In order to ascertain how effective the design and performance of the BIF competency framework has been, it was undertaken to carry out an extensive and exhaustive examination of all available and pertinent literature in this field. A staff survey as well as interviews conducted with Personnel staff were carried out, in order to evaluate the true effectiveness of the competency-based Training and Development Programme within BIF.
An examination of the feedback illuminated that BIF has been extremely thorough in the drafting of this model, however one can not say the same for its implementation in certain departments.
It was discovered that BIF's competency model has a strategic outlook and identifies competency development suggestions, which will facilitate its future competency needs.
From field research it has been highlighted that the implementation of BIF's competency framework within certain in-house departments has been unsatisfactory, which may obviously prevent BIF from being able to reap the full fruits of its competency framework.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HG Finance > Banking
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Training and Development
Divisions: School of Business > BA (Honours) in European Business and Languages
Depositing User: Tim Lawless
Date Deposited: 19 May 2010 11:52
Last Modified: 27 Apr 2012 12:15
URI: http://trap.ncirl.ie/id/eprint/189

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