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The Performance Management Development System Working As An Extrinsic Motivator for Employees at College X during an Economic Downturn - An Exploratory Case Study

Moore-Gahan, Stephney (2014) The Performance Management Development System Working As An Extrinsic Motivator for Employees at College X during an Economic Downturn - An Exploratory Case Study. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

The purpose of this piece of research was to explore how employees at this College were motivated to perform during the economic downturn. The College is part of a large Academic Organisation in the public sector with a total of four Colleges and five other supporting functions.

The Performance Management Development System (PMDS) at the Organisation was used as the unit of analysis therefore the researcher considered it necessary to explore the experiences of employees with this system.

The main research questions asked if the PMDS is working to extrinsically motivate the employees at the College during the economic downturn. Herzberg’s Two-Factor Motivation Theory was used as the theoretical framework.

Research was conducted via semi-structured interviews with employees from different categories of staff at the College. A meeting was held with a Senior HR Manager where notes were taken. The PMDS falls under the auspices of this Manager’s department. Archival documents were also used to gather information on the PMDS.

The research findings suggested that the employees at this College were highly intrinsically motivated. They had major demands placed on them following the Croke Park and Haddington Road agreements and constantly rose to the challenge that these demands placed on them. Most of the findings concurred with Herzbergs’ views that Hygiene Factors do not motivate or satisfy employees in the long-term and that Motivator Factors motivate in the long-term and provide satisfaction. One Hygiene Factor (Interpersonal Relationships) emerged strongly as a motivator that has endured and played a significant role in the lives of the employees since the downturn. This suggests that this Factor is in the wrong category and is a major motivator.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HC Economic History and Conditions > Economic Recession
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: Claire Wallnutt
Date Deposited: 22 Nov 2014 09:35
Last Modified: 22 Nov 2014 09:35
URI: http://trap.ncirl.ie/id/eprint/1823

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