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‘An investigation into employee engagement in the hotel sector in the West of Ireland’

Byrnes, Orla (2014) ‘An investigation into employee engagement in the hotel sector in the West of Ireland’. Masters thesis, Dublin, National College of Ireland.

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Abstract

The objectives of this study were to identify and examine the current levels of employee
engagement in the hotel sector in the West of Ireland, the differences in engagement levels
between the different categories of employees and to recommend ways of improvement
which would increase the levels of employee engagement in each organisation.

The research focused on assessing both managers and employees engagement levels. The
research method employed was qualitative and data was collected through one-to-one
interviews.

The research is an exploration of the experience of working life in a number of hotels
in the West of Ireland. It aims to capture what peoples general feelings are about work, how
well they think they perform, how satisfied they are at work and how they feel about
interactions with their supervisors and their managers.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Hospitality Industry
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Claire Wallnutt
Date Deposited: 21 Nov 2014 15:24
Last Modified: 21 Nov 2014 15:24
URI: http://trap.ncirl.ie/id/eprint/1804

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