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An Exploratory Analysis of Line Managers’ Attitudes and Perceptions towards Performance Appraisals

Geraghty, John (2014) An Exploratory Analysis of Line Managers’ Attitudes and Perceptions towards Performance Appraisals. Masters thesis, Dublin, National College of Ireland.

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Abstract

A review of the literature on performance appraisals established a conceptual model for performance appraisal best practice.

The following research will focus on the managers’ attitude and perception towards performance appraisals. In particular the following research is an analysis of managers’ opinion on their own performance appraisal system, and their comments with regard to each point identified in the conceptual model.
The company in question is a large multinational IT company, and this research was particularly focused on managers within the shared service / technical support centre of this company.

The findings for the most part, were not surprising and were in keeping with the research identified from the conceptual model. Managers of Company IT expressed agreement in the use of performance appraisals and employee performance feedback. However, in the practice of Company IT, the forced distribution and employee rating format appeared to hinder the objective(s) of the performance appraisal meeting.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Claire Wallnutt
Date Deposited: 15 Nov 2014 12:30
Last Modified: 15 Nov 2014 12:31
URI: http://trap.ncirl.ie/id/eprint/1778

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