TRAP@NCI

Effective collaboration amongst globally dispersed teams

Miller, Gemma (2014) Effective collaboration amongst globally dispersed teams. Masters thesis, Dublin, National College of Ireland.

[img]
Preview
PDF (Master of Business)
Download (1MB) | Preview

Abstract

There is a growing trend where teams in global companies are dispersed internationally. This has been made possible with significant development in information communication technologies and has led to greater speed and adaptability in Global Business, while reducing costs at the same time. Globally dispersed teams, although offering many benefits, also pose a number of challenges. This study will research the requirements for globally dispersed teams to collaborate effectively. The researcher will attempt to identify the difficulties encountered by dispersed teams and possible solutions to these problems.

Taking from the theoretical concepts found in the literature review, the researcher developed and tested a conceptual framework of effective collaboration amongst globally dispersed teams. Data was collected by a web-based questionnaire. The questionnaire was distributed to a globally dispersed team; Supply Chain finance in the financial service industry. A total of nineteen responses were collected and this data was then analysed.

The findings show that communication amongst globally dispersed teams is weakened by the varying time zones. Time differences are leading to duplication of work and that video conferencing would not be a viable substitute for replacing face to face meetings. In addition to communication under cooperation amongst globally dispersed teams there is a great dependence on the trust and sharing of knowledge amongst the team, silos should be avoided at all lengths. Finally in leadership trust again was an important factor when leading a globally dispersed team, it was noted that time management was not an effective way to monitor employees work output and should not be used as a method of appraisal.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Effective Communication
H Social Sciences > HM Sociology > Leadership
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Leadership
Divisions: School of Business > Master of Business Administration
Depositing User: Claire Wallnutt
Date Deposited: 15 Nov 2014 12:12
Last Modified: 15 Nov 2014 12:12
URI: http://trap.ncirl.ie/id/eprint/1766

Actions (login required)

View Item View Item