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An Investigation into the true drivers of Employee Engagement. A case study within the Aviation Industry.

Jones, Elaine (2014) An Investigation into the true drivers of Employee Engagement. A case study within the Aviation Industry. Masters thesis, Dublin, National College of Ireland.

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Abstract

This research project was aimed at investigating the true drivers of Employee Engagement; these were then tested in Company X within the Aviation Industry. The second aim of this project was to investigate the levels of engagement across different roles within Company X. This was measures across, Clerical, Operative and cabin Crew.

This literature review found there were seven main drivers to employee engagement. The researcher investigated these drivers through one to one interviews with 15 members of staff across the three roles stated previously. The study found that within the sample there were thirteen out of the fifteen were engaged. There were two disengaged employees both from the Operative job category.

The study also found that out of the seven main drivers there were three that were head strong facilitators for engagement levels at Company X. This study proved that it is possible for employees to be engaged at work even if the main facilitators coined by academics as important are not in fact present. The research puts forward the idea that there are certain components to employee engagement and that they do not all have to be present in order to have an engaged workforce.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Aviation Industry
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Claire Wallnutt
Date Deposited: 14 Nov 2014 19:05
Last Modified: 14 Nov 2014 19:05
URI: http://trap.ncirl.ie/id/eprint/1759

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