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Simulation-based Communication Tool: an Enabler for Collaborative Decision Making

Stynes, Paul, O'Sullivan, Declan and Conlan, Owen (2009) Simulation-based Communication Tool: an Enabler for Collaborative Decision Making. In: Pre-Proceedings of the Workshop on Controlled Natural Language (CNL 2009). CEUR-WS.org .

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Abstract

Successfully communicating an organisation’s goals and rules in such a manner that their impact on IT support can be analysed and discussed, presents a major challenge. The most significant problem is relating the changes desired in a semantically consistent and understandable manner and then reflecting the potential impact of those changes on the organisational structure and the business processes carried out within that organisation. This research investigates a simulation-based communication tool that employs a semantically driven natural-language component to capture an organisation’s needs. These needs are translated into a simulation, through the use of semantic web services, of a business process that represent the evolution of the organization’s IT infrastructure and policies. Through an iterative communication loop between the business executive, IT architect and staff, the aim of the simulation is to accurately represent and specify the IT changes necessary to support the organisation’s needs. An initial scenario-based evaluation of this idea that we have undertaken indicates a desire among executives for such a simulation tool. This paper introduces the problem, architecture and case study, followed by a discussion on an evaluation that is in progress at the National College of Ireland with results expected by the end of March.

Item Type: Book Section
Subjects: Q Science > QA Mathematics > Electronic computers. Computer science
T Technology > T Technology (General) > Information Technology > Electronic computers. Computer science
Divisions: School of Computing > Staff Research and Publications
Depositing User: CAOIMHE NI MHAICIN
Date Deposited: 31 Jul 2014 12:43
Last Modified: 31 Jul 2014 12:43
URI: http://trap.ncirl.ie/id/eprint/1507

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