TRAP@NCI

Effective communication and its impact on organisational performance and motivation.

Sands, Clodagh (2004) Effective communication and its impact on organisational performance and motivation. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

IBEC (Guideline 27) emphasize that effective communication and the sharing of particular information between management and employees is a fundamental prerequisite in organisational strategy to positively involve employees in the organisation in which they are employed. The primary management aim when formulating a communication policy or strategy should be to encourage employees to connect with the organisation as a whole. IBEC further emphasise the significance of sufficient comprehension of the various structures and processes that are involved in communicatiion within an organisation.
Communication can be defined as the act of imparting news or information. In the context of a work environement this may have many pretexts. Communication may be on an informal basis, with much of it left to chance and the 'grapevine' being the most recurrent medium, Nevertheless, many organisations recognise that a formal communication structure is of benefit and have drawn up policies in that regard.
Some policies can be very wide-ranging with team briefing, quality circles and problem solving groups inplace. Other companies, while maybe not as sophisticated, may have simple structures, but structures that are methodical and instructive. The key factor is that management talks to the workers and, in doing so, instils authority and responsibility within the workforce.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Motivation
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Effective Communication
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: Tim Lawless
Date Deposited: 30 Apr 2010 08:49
Last Modified: 28 Apr 2012 14:08
URI: http://trap.ncirl.ie/id/eprint/142

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