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Investigating the Psychological Contract within cultural change after a corporate merger: The case of Permanenttsb.

McConnell, Claire (2004) Investigating the Psychological Contract within cultural change after a corporate merger: The case of Permanenttsb. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

Change is an ever present feature of Organisational life, though many would argue that the pace and magnitude of change have increased significantly in recent years (Dawson, 1994). Culture is an extremely broad and complex topic and requires careful attention if it is to be changed. A merger or acquisition is a pertinent time for any organisation and changing the organisational culture is not an easy process. The author chose to study this particular aspect of cultural change because it was an area where little research had previously been undertaken and since having worked for Permanenttsb before and during the merger, felt is a worthwhile and interesting topic.

One important aspect of cultural change is the Psychological Contract. This concept has been developed around the core idea that employees perceive mutual obligations between themselves and their employing organisation (Ashkanasy, Widercom, Peterson, 2000:34) Culture change within an organisation is clearly to do with employees. It places considerable emphasis upon the way an organisation manages its people, through their recruitment and selection, performance, training & development programs they follow and the hierarchies in which they are placed. Organisational culture provides some of the strongest barriers to the implementation of change, existing organisational culture and the potential barriers to change it creates are not understood, the way the organisation and its members operate- may continue to be driven by the existing culture rather than by the desired new ways of behaving (Balogun & Hailey , 2004).

By conducting in-depth interviews the author was able to ascertain the attitudes and opinions of management on the issue of culture change and communication within Permanenttsb. The author also discovered that effective communication is key to any successful change initiative. It is vital that employees are informed of any changes taking place and at all times.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HG Finance > Banking
H Social Sciences > HD Industries. Land use. Labor > Large Industry. Corporations. > Consolidation and Merger of Corporations
H Social Sciences > HF Commerce > Industrial Psychology > The Psychological Contract
H Social Sciences > HF Commerce > Personnel Management
Divisions: School of Business > BA (Honours) in European Business and Languages
Depositing User: Aisling Gorby
Date Deposited: 28 Apr 2010 18:15
Last Modified: 05 Jan 2015 16:33
URI: http://trap.ncirl.ie/id/eprint/132

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