Holahan, Ciarán (2007) A survey of public sector websites in Ireland - current practice and future trends. Diploma thesis, Dublin, National College of Ireland.
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The purpose of this research is to examine the current state and future trends of public sector websites in Ireland. The focus of my research is on:
-the eGovernment environment in Ireland and overseas
-design and management features of current public sector websites.
-what future trends are expected for public sector websites
-whether there is a case for creating updated guidelines for public sector website design.
Primary research includes a questionnaire issued to the webmasters of 97 public sector websites on a wide range of web management issues. 131 public sector websites were also reviewed to determine their usage of some common design features.
The secondary research includes a literature review of articles on eGovernment, public sector website guidelines, website design and website management.
The research finds that the Irish public sector is well served by many useful websites. However, there is a variance in basic design principles and website management between sites and an appetite for employing new web technologies which leads the author to believe that the Irish Government's 1999 Public Sector Website Design Guidelines should be updated to promote common standards and current best practices for public sector website management.
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