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An exploration of employee engagement in SAL.

Carton, Catherine (2008) An exploration of employee engagement in SAL. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

The purpose of this dissertation is to review the concept of employee engagement, examining,the benefits of best practice human resource policies and procedures, in order to identify the means by which this can be best achieved within SAL.

This review explores some of the major themes of employee engagement, such as the organisational benefits of engagement, its link to the psychological contract, as well as different elements of organisational life that impact on engagement, both positively and negatively.

It includes a review of the SAL organisation, and identifies both the levels of employee engagement within the company, and the ways in which this can be improved in particular areas.

Some of the views that emerge from this review are detailed below:
- By concentrating on employee engagement levels within an organisation and making changes to improve the levels identified, it can bring a variety of benefits, including increased productivity and profitability, attraction and retention of staff, and increased levels of innovation.
- Employee engagement has benefits to employees also, including improved morale, job satisfaction, health and well being, as well as a better work life balance.
- Employee engagement is a feature of, and has an impact on the culture of an organisation.
- There are many ways to create or improve levels of employee engagement, specifically with regard to efficient people management practices that are aligned with the organisational strategy.
- The most effective way of measuring employee engagement levels within an organisation is through employee attitude surveys, performance management review results, and exit interview feedback.
- Improvements in employee engagement levels can be identified when matched against key organisational metrics, for example profitability, productivity and retention levels.
- Effective communication at all levels in the organisation is an important factor in ensuring that employees are fully engaged with the desired values and behaviours in the organisation.
- Senior management are the crucial factor in ensuring that desired behaviours and values are embedded in any organisation.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management > Employee Engagement
H Social Sciences > HF Commerce > Personnel Management
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: Aisling Gorby
Date Deposited: 27 Apr 2010 18:41
Last Modified: 19 Aug 2014 10:28
URI: http://trap.ncirl.ie/id/eprint/110

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